BASIC VOIP FEATURES

  • Auto Attendant
  • Barge
  • Call Analytics
  • Call Logs
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Conference Bridge
  • Conferencing (3-way)
  • Corporate Directory on Phone
  • Custom Greetings
  • Custom Messages
  • Custom Hold Music
  • Custom Schedules
  • Dial by Extension
  • Dial Plan Editor
  • Dial by Name
  • Dial-by-Name Directory
  • Direct Inward Dialing
  • Direct Outward Dialing
  • Extension Dialing
  • Fax to Email
  • Inbound Call Filters
  • Individual Call Logs
  • Intercom
  • Last Number Redial
  • Line Failover
  • LDAP Integration
  • Local & LD Dial-Tone
  • Local Directory on Phone
  • Message Waiting Indicator
  • Paging
  • Presence Monitoring
  • Ring Groups
  • Speed Dial
  • Spy
  • Unlimited Auto Attendants
  • Unlimited Extensions
  • Virtual Fax
  • Voicemail
  • Voicemail to Email
  • Web-Based Admin Portal
  • Web-Based User Portal
  • Whisper

CALL MANAGEMENT FEATURES

  • Auto-Divert
  • Auto-Reject
  • Call Forwarding
  • Call History
  • Call Hold
  • Call Park/Pickup
  • Call Queues (Automatic Distribution)
  • Call Routing
  • Call Transfers
  • Call Waiting
  • Caller ID
  • Do Not Disturb
  • E911
  • Extension Transfers
  • Find Me/Follow Me
  • Missed Call Indicator
  • Multiple Calls per Line

CALL CENTER

  • Advanced Ring Strategies
  • Agent Login/Log out
  • Custom Queue Hold Message
  • Custom Queue Hold Music
  • Escape from Call Queue
  • Pre-Call Announcement
  • Queue Call Barge
  • Queue Call Spy
  • Queue Call Recording
  • Queue Call Whisper
  • Report Caller Hold Time
  • Unlimited Call Queues
  • Wait Time Announcement

PHONE SERVICE

  • Cloud PBX
  • International Calling*
  • Multi-Site Compatible
  • Number Porting*
  • Toll-free Numbers*
  • Local Numbers*
  • Unlimited Domestic Usage

* Denotes extra charge for service.